FAQs

1. How can I contact RANDEET?

You can contact us by email at randeetsupport@gmail.com or by phone at +1 232 0232 8374.

2. How long does order processing take?

Orders are usually processed within 1–3 business days after payment confirmation.

3. How long does delivery take?

Estimated delivery time is usually 5–12 business days after your order has been processed and shipped.

Delivery times may vary depending on your location, carrier delays, holidays, weather, or high order volume.

4. How can I track my order?

You can request an order update by contacting us at randeetsupport@gmail.com.

Please include your full name, order number, and the email address used at checkout so we can check your order status.

5. What is your return policy?

RANDEET accepts returns within 30 days of delivery.

Returned items must be unused, undamaged, and in their original condition with packaging, tags, and accessories when applicable.

6. Do you offer free return shipping?

Yes. RANDEET offers free return shipping for eligible returns.

7. Do you charge a restocking fee?

No. RANDEET does not charge any restocking fees.

8. Are any items final sale?

No. RANDEET does not have final sale items. Eligible items may be returned within the 30-day return period.

9. How do I start a return?

To start a return, contact us at randeetsupport@gmail.com with your order number, full name, and reason for return.

Our support team will review your request and provide return instructions.

10. When will I receive my refund?

Once your returned item is received and inspected, we will notify you by email.

If approved, your refund will be issued to the original payment method. Please allow 5–10 business days for the refund to appear on your bank or card statement.

11. Can I change or cancel my order?

If you need to change or cancel your order, contact us as soon as possible at randeetsupport@gmail.com.

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

12. What should I do if my item arrives damaged or incorrect?

Please contact us at randeetsupport@gmail.com as soon as possible.

Include your order number, clear photos of the damaged or incorrect item, and a brief explanation of the issue.

13. Where is RANDEET located?

RANDEET
368 Wisteria Ave
Las Vegas, NV 89107
United States

14. What are your business hours?

Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: Closed

15. What is your website?

Our website is:

randeet.myshopify.com